Branch Engagement for HSBC
Role
Creative Direction
Account Management
Project Management
Production Management
HSBC engages its Canadian sales staff in a nationwide awareness program that generates 87% growth in participation from start to finish over 8 months, beating their US counterpart by 170% overall
In order to educate and excite sales staff across HSBC’s 140 branches about their new credit card product line, an engagement program reward was custom designed to motivate staff to participate in monthly product awareness tests, and incentivise sales performance with a unique, playful, and highly desirable collectible gift.
A 9-piece collectible desktop gift consisting of a world map base and 8 iconic landmarks from our client’s offices around the globe was designed.
Engagement Growth
87%
growth in participation from start to finish
70%
total participation nation-wide
84%
confirms knowledge improvement
85%
average performance score
Above: Marketing Strategy to Improve inbound leads. Below: custom designed sales tools for customer engagement.